Services
Our managed hosting service provides proactive support to your rented hosting servers and devices with us. We take care of all your server related issues and you can focus on other business activities. All our VPS, dedicated and cluster server solutions are fully managed by default. This means that the price of a managed server includes not just the price of rented hardware resources, but also includes the price of server management.
Our technical support team is available 24x7 to answer your support questions with possible solutions, alternatives and recommendations. On top of this, the managed hosting service gives you following benefits:
Managed hardware
We set up the server hardware based on your requirements and monitor the health of hardware resources 24x7. On detecting hardware issues, the faulty components are repaired or replaced.
Operating system installation and maintenance
We perform OS installation, reloads, initial configurations, performance and security tweaks and OS updates.
Managed security
Server security is top priority for any business. We perform both hardware and software firewall installation and configuration, intrusion detection and prevention, security audits, spam filtering, virus scanning and security patching of OS and applications.
Managed software services and applications
Your business logic is implemented using web servers, database systems and many other software components. We manage installation, configuration, administration and performance tweaking of these software services. Following are some of the services that we manage and support:
Web servers: Apache, Nginx, Node.js, lighttpd, IIS
FTP servers: vsftpd, pure-ftpd, proftpd
Mail servers: Exim, Postfix, Dovecot, MailEnable
DNS servers: BIND, NSD, dnsmasq
Relational database servers: MySQL, ProgreSQL, MSSQL
NoSQL servers: MongoDB, CouchDB, Aerospike
Object cache store services: memcached, redis
Load balancers and proxy services: HAproxy, Pound, SS5
Server side scripts: PHP, Python
We support installation, configuration and tweaking of standard third party web applications such as Wordpress, Drupal etc. There are too many third party applications and we may not be able to support all of them. However, we do not leave you alone when you have problem with a less-supported application. We can suggest you alternatives and redirect you to other sources such as community forums to get support for the application.
You may need a hosting control panel to automate tasks and easy management of hosting environment. We can perform installation, configuration, security hardening and performance tweaking of hosting control panels including cPanel, Plesk, DirectAdmin, InterWorx, Webmin, Virtualmin, ISPConfig etc.
Managed backup
Loss of data can be very costly to your business. It is therefore essential to take frequent backups of your data. As part of our managed services, we design and implement an appropriate secured backup system for your critical data and monitor health of the backup system. All our managed servers include a standard backup storage option. In case you need more than the standard storage, we can offer you more backup storage.
Disaster recovery
For any business, it is important to have a Disaster Recovery (DR) plan to restore server systems supporting critical business functions after a disaster happened due to human or hardware error. We work with you to identify the critical components of your hosting environment and implement a disaster recovery system which may include high availability (HA) solutions and managed backup storage. DR solutions may increase your costs. Our expert team can help you choose the right DR plan which meets your recovery objectives and budget.
The disaster recovery service includes restoration of servers, data, software services and on-demand restoration of data from managed backup storage.
Business benefits of our managed hosting service
Every business has different requirements and our managed hosting service can provide customized solutions to meet your requirements and budget. Hiring an in-house team to manage your hosting server may increase the running costs and steal your valuable time to manage the team. Using our managed hosting services, you can reduce the size of in-house team or fully avoid the team, thus saving time and money. This will help you focus on your core business activities.